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Student services and support programs

The Student Services Team (SST) is a group of professional and para-professional staff who support all students through general social skilling and wellbeing lessons offered to all students in the junior school as well as HRE education as part of the wellbeing program offered to all year levels.  In addition the team offers specialised support to students who could benefit from additional focussed support for social, emotional and behavioural development to assist with learning.
Members of the team also offer individualised support to assist students in a variety of ways with social, emotional, mental health, conflict resolution, resilience, grief and loss, behavioural and general wellbeing support. Support is also offered to all classroom teachers to assist in developing and maintaining a positive learning environment.
A number of the Support Services Staff work part time at the school.

Student Services 


Guidance Officer (GO)

A Guidance Officer is available to assist students with high level support for a range of concerns that arise during their secondary schooling.  An important dimension of their role is in supporting vocational decision making related to all aspects of career pathways.  This includes academic and a variety of other factors which impact on student ability to be successful.  Guidance Officers can also assist with crisis counselling when necessary.
Ayr State High School has one Guidance Officer, Mrs Sarah Matthews. Appointments can be made through the school office.

Community Education Counsellor (CEC)

The Community Education Counsellor is employed to assist indigenous students to engage with school and to have improved academic and social outcomes.
Ollie Henaway is the CEC at Ayr State High School.  Her role includes direct support and contact of indigenous students and their families.  Additional dimensions of this role are in developing relationships between the Aboriginal and Torres Strait Islander communities and the broader school community through parent meetings, support students and families in school attendance and support and co-ordination for Embedding Aboriginal and Torres Strait Islander Perspectives (EATSIPS).  Appointments can be made through the school office or by contacting the CEC directly.

School Chaplain

Our School Chaplain is Scott McLean and the key focus of the chaplaincy service is to assists in areas of general wellbeing, welfare and support.  This happens through involvement with the schools social skilling program for all students in Years 7 and 8, through focussed intervention offered through programs like “tunnel and light”.  Chappy also supports students who self-report to Student Support Services in collaboration with the other team members. He is also involved in Chappy’s Brekkie Club (with the organiser Mr Rod Williams), and is involved with training one of the school football teams.  Students are also able to seek support and guidance for spiritual issues from the Chaplain.
School Chaplains are provided through SU (Scripture Union) with funding from the Federal Government, Community support including the local council and fundraising through the local chaplaincy committee as well as the P&C.

Responsible Behaviour Teacher

Behaviour Support Teachers have a complex role in supporting student behaviour.  Student behaviour can refer to effective academic learning through to managing problem classroom behaviours.  Ms Tanya Munro is our Behaviour Support teacher and her role includes support of individual students through formal (IBSP) and informal strategies, support of individual students returning from suspension, groups of students in conflict, classes needing support and assisting teachers through FBA (Functional Behaviour Analysis) to assist them to manage students with challenging behaviours.  Our BST is available on Monday and Tuesday’s each week.

School Based Youth Health Nurse (SBYHN)

Cassandra is the school health nurse and is part of the student support team. Cassandra strives to provide positive health and wellbeing for the students, their families and the whole school community. It is a confidential service where information and assistance can be provided on issues regarding mental health, including stress, anxiety and depression, relationship issues, sexual health, issues relating to smoking, drugs and alcohol, nutrition advice and skin cancer prevention.
Cassandra is available at the school on Mondays, Tuesdays and Wednesdays.  Anyone who would like to see Cassandra can do so before school, during lesson time or in the lunch breaks. If the appointment is during class time, the student will be given a late slip to take to class. Cassandra can be contacted at school by calling the office. Appointments can be made through the office or by contacting Cassandra directly.

Youth Support Co-ordinator (YSC)

Bernice Zaro is our school Youth Support Co-ordinator.  The role of the YSC is focussed intervention for senior (10, 11, 12) students who are at risk of not completing requirement of achieving a QCE (Queensland Certificate of Education) or disengaging from school.  The YSC can also provide information, advocacy and referral to short term support services to help students and families in all dimensions related to school engagement.  The YSC works with classroom teachers and the Senior Schooling Deputy to track the progress of all senior students and to ensure all appropriate levels of intervention and support are being implemented for each student.

Special Education Unit (SEU) - Learning Support Services (LSS)

Ms Shannon Potgieter is the Special Education Program Co-ordinator.  Special Education and Learning Support is for students who have a formal diagnosis of a learning related impairment and also students who have been identified as requiring specialised support or specialised learning environments.  This involves co-ordinating specialised support with the assistance of aides in mainstream classrooms as well as modified curriculum offerings in specialised classrooms.  This service also supports classroom teachers in providing suitable differentiation for the students involved as well as design and development of support plans (ISP, ICP and EAP).